Can the AI agent answer aftercare questions?

Yes. It answers from your profile and FAQs, so add your aftercare guidance there. If a question needs your judgment, it hands off to you.

How do clients call us with no phone number?

They call or message in the My Lobby app, from the widget on your website, or from your call link, like getmylobby.com/call/yourstudio. Calls run over the internet.

Can I require a deposit only for new clients?

Deposits are set per service, location or artist. After a set number of no-shows, a client must prepay or is blocked from booking.

Will it work if I'm a solo artist?

Yes. It's built for single-provider and multi-provider studios. As a solo artist, the AI agent covers the calls you can't take.

How is My Lobby priced?

$29.99 a month plus $0.99 per booking made through My Lobby. Bookings you add yourself are free. Start with 14 days free.

For lash and brow studios

You're two hours into a full set. The phone can wait.

My Lobby answers calls and messages while you work, books full sets and fills at the right length, and protects long appointments with deposits. It replaces your studio phone and booking software.

Get the app See pricing

14-day free trial · $29.99/month · No phone numbers

Appointments

Sound familiar?

Long services, no breaks

A full set takes two hours of focus. Calls and messages pile up and new clients go elsewhere.

Fills booked too late

Clients forget to rebook until their lashes are gone. Then a fill becomes a full set and your day shifts.

No-shows on two-hour slots

One missed full set is a lost morning. Without deposits, there's nothing to cover it.

My Lobby

How My Lobby fits a lash and brow studio

AI agent answers while you work

When nobody picks up, the AI agent books, reschedules and cancels, and answers aftercare and pricing questions from your FAQs.

The right length every time

Full set 120 minutes, fill 60, lift 60, brow tint 20. Buffers after each service leave time to reset.

Deposits on full sets

Charge a deposit at booking on long services. Late cancellations and no-shows can keep it.

Fill reminders that work

After every set, clients get a rebooking prompt at the interval you choose, such as three weeks.

Patch-test and intake questions

Add intake questions per service, or let the AI agent send a form for allergies and past reactions.

Call links in your bio

Put getmylobby.com/call/yourstudio in your Instagram bio so new clients can call or message right away.

AI agent

Hear your AI agent at work

A real-world exchange, start to finish, while your team is busy.

Book, reschedule and cancel
Answer questions about your business
Take payments and deposits
Add people to the waitlist
Take a message for the team
Hand off to a person when unsure

Fringe and Arch Studio

Live call · AI agent

Booking

Your booking model

AppointmentsFixed-length visits with a person

Calendars per staff member
Service menu with lengths
No-show protection
Rebooking prompts

Starter services

Pre-filled when you set up. Rename, retime and price them however you like.

Lash extensions, full set120 min
Lash fill60 min
Lash lift60 min
Brow shaping30 min
Brow tint20 min

Rules lash and brow studios usually set

Deposit on full sets
48-hour free cancellation, then the deposit is kept
Fill reminder three weeks after each set
Intake questions per service

FAQ

Lash and brow studios: common questions

Yes. It answers from your profile and FAQs, so add your aftercare guidance there. If a question needs your judgment, it hands off to you.

More industries

Private beta opens January 2027

Built for every lash and brow studio

One widget, one app and an AI agent, for less than your phone line.

iPhone and iPadApp Store
AndroidGoogle Play
DesktopmacOS
DesktopWindows

Coming January 2027