For massage spas
A quiet room deserves a phone that never rings in it.
My Lobby answers calls and messages so nobody leaves a session to pick up. It books each massage and facial at the right length and fills cancellations from a waitlist.
14-day free trial · $29.99/month · No phone numbers
Sound familiar?
A ringing phone breaks the calm
Relaxation is what clients pay for. A phone in the room or at an empty front desk works against it.
Rooms and people out of step
A 90-minute massage, a facial and a hot stone session all need the right person and enough time.
Last-minute gaps
A cancelled afternoon session is hard to fill by phone while everyone is with clients.
My Lobby
How My Lobby fits a massage spa
AI agent at the front desk
When nobody picks up, the AI agent books, reschedules and cancels, and answers questions about treatments, parking and gift requests.
Lengths that match the menu
Relaxation massage 60 or 90 minutes, hot stone 75, facial 60. Buffers after each give time to reset the room.
Clients choose who they see
Clients pick a favourite or anyone available, and each person on your team has their own calendar and hours.
Waitlist for prime times
When a weekend slot frees up, the next client in line is offered it with 30 minutes to claim.
Preferences on file
The AI agent can send a form for pressure preference and areas to avoid. Answers save to the client's record.
Deposits and fair cancellations
Take a deposit at booking and keep it for late cancellations, so a lost slot isn't a lost day.
AI agent
Hear your AI agent at work
A real-world exchange, start to finish, while your team is busy.
- Book, reschedule and cancel
- Answer questions about your business
- Take payments and deposits
- Add people to the waitlist
- Take a message for the team
- Hand off to a person when unsure
Stillwater Day Spa
Live call · AI agent
Booking
Your booking model
AppointmentsFixed-length visits with a person
- Calendars per staff member
- Service menu with lengths
- No-show protection
- Rebooking prompts
Starter services
Pre-filled when you set up. Rename, retime and price them however you like.
- Relaxation massage, 60 min60 min
- Relaxation massage, 90 min90 min
- Hot stone massage75 min
- Facial60 min
Rules massage spas usually set
- Buffers after each session to reset the room
- Clients pick a person or anyone available
- 24-hour free cancellation, then the deposit is kept
- Waitlist with 30 minutes to claim
FAQ
Massage spas: common questions
No. My Lobby is for spa and relaxation massage. Healthcare providers, including registered massage therapy and clinics, are not supported.
Private beta opens January 2027
Built for every massage spa
One widget, one app and an AI agent, for less than your phone line.
- iPhone and iPadApp Store
- AndroidGoogle Play
- DesktopmacOS
- DesktopWindows
Coming January 2027